Privacy policy

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website. We are fully committed to protecting your privacy and ensuring a secure shopping experience.
1. Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including:
  • Identity & Contact Data: Name, billing address, shipping address, email address, and phone number.
  • Payment Information: Payment card details (processed securely via encrypted payment gateways; we do not store your raw credit card details on our servers).
  • Device & Usage Data: IP address, browser type, time zone, and how you interact with our website.
2. How We Use Your Personal Information
We use the personal information we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
  • Communicate with you and provide customer support.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
  • We use third-party e-commerce platforms to power our online store.
  • We use third-party shipping carriers (such as USPS, UPS, FedEx) to deliver your physical orders.
  • We use secure payment processors to handle payment transactions safely.
  • We may also share your Personal Information to comply with applicable laws and regulations, or to protect our rights.
4. Data Security (GMC Compliance)
We implement a variety of security measures to maintain the safety of your personal information. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers' database, only to be accessible by those authorized with special access rights to such systems.
5. Cookies and Tracking
Our website uses "Cookies" to enhance your shopping experience. Cookies are small data files placed on your device that allow us to recognize your browser and remember certain information (such as items in your shopping cart). You can choose to disable cookies through your browser settings, though some features of our site may not function properly as a result.
6. Do Not Track
Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.
7. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided below:
  • Email: info@epcleanlux.com
  • Phone: (915) 581-6955
  • Address: 7232 N Mesa St, El Paso, TX 79912-3653